On one project, one of the subcontractors was left alone, or thought he was alone, and tried to claim he needed to charge more because it was taking longer than expected.
But Rick was continually taking photos of the project and documenting it in BuildStar. He was able to prove to the subcontractor where they were along the process.
When he showed the subcontractor the proof, the subcontractor never brought it up again.
BuildStar really saved their bacon, and has multiple times.